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Level 2
February 12, 2022
Question

I finished my taxes. Turbotax wanted to update. The update failed and now I can't get to my tax return to file and I can't update

  • February 12, 2022
  • 1 reply
  • 0 views
What do I do now?

1 reply

Kat11_2
Alumni - Champ
Alumni - Champ
February 12, 2022

You may want to try a "manual" update your TurboTax software.  (Your post indicates that you're using TurboTax Online.  However, the Online software automatically updates.)

 

Here are instructions for manually updating your TurboTax software.  See the linked info below.

 

How do I manually update TurboTax for Windows software? 

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 2
February 12, 2022

I was using the disc. I had to delete my tax program and reload but luckly it didn't delete my saved tax information.

 

Kat11_2
Alumni - Champ
Alumni - Champ
February 12, 2022

@onesoni-yahoo-co Were you able to manually update your software?  

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***