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Level 1
July 6, 2020
Question

I filed my taxes with turbo tax, I must have done something wrong, I ended up filing my taxes with credit karma and I oil like to not get a return from turbo taxes

  • July 6, 2020
  • 3 replies
  • 15 views
Can I speak to someone live

3 replies

Level 15
July 6, 2020

Phone support is not provided with the Free Edition.  If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there.  Otherwise, post your question here and someone will try to help.

 

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

https://twitter.com/TeamTurboTax

or

https://www.facebook.com/turbotax

 

 

 

Explain carefully what you did.  It is not possible to e-file the same tax return twice.  So-----did you file a federal income tax return using Credit Karma--or not?  If you did and it was accepted, you are done.  You cannot use TurboTax for the return.  Or....if you e-filed here using TurboTax and that return was accepted, it would be equally impossible for you to e-file using Credit Karma.  

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
Level 2
March 10, 2021

Credit karma filled tax for me. And it got  rejected   By the irs. 

Level 2
March 10, 2021

What does that mean?