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Level 1
June 4, 2019
Solved

I filed my federal on March 16, I haven't received my refund yet, it still shows " your tax return still being processed"Who should I contact to, any number for IRS?

  • June 4, 2019
  • 2 replies
  • 25 views
No text available
    Best answer by mesquitebean

    Since it's been longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

    IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

    Listen to each menu before making the selection.
     
    First choose your language. Press 1 for English.

    • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
    • Instead, press 2 for "personal income tax".
    • Then press 1 for "form, tax history, or payment".  
    • Then press 3 "for all other questions."
    • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
    I usually use a speakerphone so I can work on something else while waiting.

    2 replies

    Level 15
    June 4, 2019

    Since it's been longer than 21 days, you can phone the IRS to see if you can learn anything about the delay.

    IRS:  800-829-1040  hours 7 AM - 7 PM local time Mon-Fri

    Listen to each menu before making the selection.
     
    First choose your language. Press 1 for English.

    • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
    • Instead, press 2 for "personal income tax".
    • Then press 1 for "form, tax history, or payment".  
    • Then press 3 "for all other questions."
    • Then press 2 "for all other questions."  It should then transfer you to an agent, but there is likely to be a long wait.
    I usually use a speakerphone so I can work on something else while waiting.
    Level 2
    July 17, 2020

    Don't bother calling. When you DO reach someone they know nothing. IRS people are just getting back to work in July. That's all they will tell you cause that's all they know. Oh and if you owe Turbo Tax for using their web site, and they haven't gotten paid cause you haven't received your taxes....they will just try and take it out of your bank account.