I filed feb 4 and still not got my taxes back now I paid the extra money for the max which means if I get audited yall take over and fix the prob am I correct

Forum|Forum|2 months ago
April 22, 2026
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TurboTax Online

mesquitebean

Level 15

@ stephfranklin038 asked: "I filed feb 4 and still not got my taxes back now I paid the extra money for the max which means if I get audited yall take over and fix the prob am I correct"

This is mainly a user community forum--not a direct route to TurboTax Support. MAX Benefits does include Audit Defense, which is handled by a third-party company that partners with TurboTax. Here's more info, and the FAQ below also includes a link to the Audit Defense membership agreement for complete terms.

FAQ: What is MAX?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-product-orders/max/L0Bc4Ve2l_US_en_US

If you efiled, be sure your efiled return was accepted. You can check at the Tax Home of your Online TurboTax.

As for your late refund, if your efiled return was accepted, what is showing at the IRS "Where's My Refund" tracker tool? Is there any message there?

https://www.irs.gov/refunds

Have you received any notices/letters from the IRS explaining your delay?

Have you spoken to the IRS yet to see if they can tell you anything about the delay?

IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday