I didn't receive my full federal refund

If your refund was lower than the amount you were expecting, please refer to the website faq CassLO posted above. 

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@Sicotte85 wrote:

Hi I just received my federal tax return and when i filed it said my federal return was $3,894 and I only received $2,126. Where did the other $1,723 of my return go? 

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For the federal tax refund, go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Why is my refund different than the amount on the tax return I filed?
All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the agency to which you owe the debt.

We also may have changed your refund amount because we made changes to your tax return. You’ll get a notice explaining the changes. Where’s My Refund? will reflect the reasons for the refund offset when it relates to a change in your tax return.

Tax Topic 203 - Refund Offsets for Unpaid Child Support, Certain Federal and State Debts, and Unempl... has more information about refund offsets.

What the hell are you doing? You want third-party to have full access to your tax refund? Big Big mistake... I would rather have the money in my hands, then buy myself an empty credit card to load some of my tax refund into... This is just bad... Right now, you have no idea where your money is and when and if you are ever going to see that money deposited into your credit card... Don't ever never do this. Always with anything that involves MONEY, if you have the option of direct depositing the money into your bank account, then do it. TurboTax always asked me if I wanted my tax refund in their Credit Card and I always declined. Nothing against TurboTax by the way... I love TurboTax Service, but it is just me. When it comes to money, I would rather do most or all of the dealings than give someone total access to my money and then expect it to be there for you when you need it. lol... I have very little trust when it comes MONEY...lol... I hope you get all of your money in your credit card soon... bye,

You can review your Turbo Tax fees by clicking here. 

If you had your fees deducted from your refund, when the Where's My Refund website shows the direct deposit date, it will be sent to Santa Barbara Bank for the fees to be deducted. 

Once the refund has been issue to Santa Barbara, you can check the status of your refund by clicking here. 

No answers yet. I did hear that the IRS is processing returns alot slower this year. I was thinking that the bank who issues the payments for Turbotax was giving a portion, an advance so to speak due to the fact that Turbotax informed me that I should receive my refund by 3/5/2021. Not sure????? 

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@catharinea40 wrote:

I did not receive my full refund and I had to pay to file my taxes. 

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Paying the TurboTax account fees and receiving a tax refund have no relation to each other.

Did you receive the federal or state tax refund?  They come separately.

Did you request to have the TurboTax account fees paid from the federal tax refund?  The TurboTax fees and the $40 service charge for this option will be deducted from the federal tax refund before it is deposited.

Go to this IRS website for federal tax refund FAQ's - https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

Why is my refund different than the amount on the tax return I filed? 

All or part of your refund may have been used (offset) to pay off past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or other federal nontax debts, such as student loans. To find out if you may have an offset or if you have questions about an offset, contact the agency to which you owe the debt.

We also may have changed your refund amount because we made changes to your tax return. This may include corrections to any incorrect Recovery Rebate Credit amount. You’ll get a notice explaining the changes. Where’s My Refund? will reflect the reasons for the refund offset when it relates to a change in your tax return.

Tax Topic 203, Refund Offsets for Unpaid Child Support, Certain Federal and State Debts, and Unemployment Compensation Debts has more information about refund offsets.

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@ randy Schliesman wrote:

Why is my refund only $322 when it was estimated at $932?

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Are you expecting both Federal and state refunds?  If so, which one did you receive?  They come separately.  Do not go by any "total refund" amount that TurboTax shows you on a summary screen, which is a sum of the Federal and state refunds.   Look at the deposit descriptor in your bank/card account to see who sent the deposit. 

If the deposit descriptor says it's from a third-party company "Tax Products PE SBTPG" (or similar), that means you chose to pay TurboTax fees out of your Federal refund, and the deposit went through an intermediary bank first.  Of course, the fees and service charge for that option won't explain that degree of difference.

Or did you choose to get your deposit on a Turbo Visa Debit Card and had a refund advance that had to be paid back?

Also, if it's a Federal refund, look at your Form 1040, Line 35a to verify the refund amount that was originally submitted.

If the IRS reduced your refund, they should send a letter in about 3 weeks or so explaining why, and what your options are if you disagree.  You might get a clue now by looking at the IRS "Where's My Refund" tool to see if there is a message:

https://www.irs.gov/Refunds

It depends.  You would not report this to Turbo Tax. You need to contact IRS to see if there is a treasury offset.  Related Resources Treasury Offset Program Call Center 800-304-3107.