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I didn't receive my full federal refund

Forum|Forum|7 years ago
June 7, 2019
102 replies
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I received my money a week or so after I filed them but didn't get my full federal refund.

TurboTax Deluxe Online

Best answer by

One possibility is that you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee is deducted from your federal tax refund.
Another possibility is that your refund was reduced by the government, either to correct a calculation error or through a refund offset. You’ll get an explanatory letter from the government if your refund differs from what was on your filed return.

https://ttlc.intuit.com/replies/3301372

https://ttlc.intuit.com/replies/4143297

Also, see question 14 from the IRS FAQs

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

Q14: Why is my refund different than the amount reflected on the tax return I filed?

If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset) to pay the past-due amount. Offsets for federal taxes are made by the IRS. All other offsets are made by the Treasury Department's Bureau of Fiscal Services (BFS). For federal tax offsets, you will receive a notice from the IRS. For all other offsets, you will receive a notice from BFS. To find out if you may have an offset or if you have any questions about it, contact the agency to which you owe the debt. See Tax Topic 203 for more information about refund offsets.

Another reason your refund amount may be different is if we made changes to your tax return that changed your refund amount. In this case you will get a notice in the mail from us explaining the changes. These reasons will be reflected in Where’s My Refund if they apply to your refund..

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Anonymous

Answer

One possibility is that you used the Refund Processing Service to pay your TurboTax Online fees. If you did, your TurboTax fee plus the additional processing fee is deducted from your federal tax refund.
Another possibility is that your refund was reduced by the government, either to correct a calculation error or through a refund offset. You’ll get an explanatory letter from the government if your refund differs from what was on your filed return.

https://ttlc.intuit.com/replies/3301372

https://ttlc.intuit.com/replies/4143297

Also, see question 14 from the IRS FAQs

https://www.irs.gov/Refunds/Tax-Season-Refund-Frequently-Asked-Questions

Q14: Why is my refund different than the amount reflected on the tax return I filed?

If you owe past-due federal tax, state income tax, state unemployment compensation debts, child support, spousal support, or certain federal nontax debts, such as student loans, all or part of your refund may be used (offset) to pay the past-due amount. Offsets for federal taxes are made by the IRS. All other offsets are made by the Treasury Department's Bureau of Fiscal Services (BFS). For federal tax offsets, you will receive a notice from the IRS. For all other offsets, you will receive a notice from BFS. To find out if you may have an offset or if you have any questions about it, contact the agency to which you owe the debt. See Tax Topic 203 for more information about refund offsets.

Another reason your refund amount may be different is if we made changes to your tax return that changed your refund amount. In this case you will get a notice in the mail from us explaining the changes. These reasons will be reflected in Where’s My Refund if they apply to your refund..

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crisanta_malig

Level 2

I got my state tax last week, where is my Federal tax

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Bipul28

Level 2

The guy from whom I did the tax paper he didn’t put the write information

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xmasbaby0

Level 15

@Bipul28 This is an old thread full of other people's posts. Please start your own new thread with your own question that clearly explains your own problem. We cannot tell if you even used TurboTax.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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AmberNSwoope

Level 2

My original refund of 1,145 was offset to resolve a debt I had to the department of employment security. I owed 556.93 which should’ve left me with a refund of 588.07, however when I received my tax deposit on 2/12 it was only for $417. How can I get the balance of 171.07 that is owed to me.

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ChondelLO

Level 12

Please click the link below to contact the Internal Revenue Service for assistance.

How do I contact the Internal Revenue Service (IRS ...

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AkinaLO

Level 15

@laddired5 To add to xmasbaby0's comment, there could be refund Refund Offsets, and if that is the case, the IRS will send you a letter with an explanation. Please refer to the article below.

Why is my direct-deposited refund or check lower than the amount in TurboTax?

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Wildcaz161

Level 2

You ever figure out what happened to you taxes last year ? I had the same thing happen to me this year !

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JeanneLO

Level 14

@twlittle2020

We're sorry, but your question is not clear. How can we help?

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twlittle2020

Level 2

Why dud b

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Binky191

Level 2

I only received $960 of a $3600 federal return.. why?

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xmasbaby0

Level 15

@Binky191

MY REFUND WAS LESS THAN I EXPECTED

There can be a number of reasons why your refund was less than the amount you expected. First of all, look carefully at your actual tax returns. There is sometimes confusion about the amount of refund to expect when users misinterpret the “summary” they saw in TurboTax. The amount of your refund is on your tax return. Federal refund line 20 on Form 1040 State tax forms are all different so we cannot tell you what line to look at on your state form. BUT it is important to actually LOOK at your tax return forms yourself and see the amounts of your tax refunds and/or tax due. A lot of confusion would be avoided by doing that.

TurboTax does not receive feedback from the IRS regarding money that was offset from your refund. If you owed back taxes, child support, student loan debt, etc. you will receive a letter of explanation from the IRS in several weeks. The WMR site will contain a message regarding your offset. It is also possible that the IRS caught a mistake you made and reduced your refund.

It is also possible that your state reduced your refund for debts owed in your state—if the state reduced your state refund you will receive a letter from the state.

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

IRS Treasury Offset Program Call Center at 1-800-304-3107

Be aware also that your Federal refund and state refund do NOT come together. Federal and state tax returns are processed by two completely separate entities. There is no rule as to which one will come first,

Did you choose to have TT fees deducted from your Federal refund? (Remember that if you did that, you also agreed to an extra refund processing fee of $39.99)

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

https://www.irs.gov/uac/tax-refund-offsets-pay-unpaid-debts

Reduced Refund https://www.irs.gov/taxtopics/tc203

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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rafita74

Level 2

Hi, I didn’t receive my full federal tax

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xmasbaby0

Level 15

@rafita74 Return to the question you posted and scroll up to the reply directly above your post.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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Izeila

Level 2

Is anyone still having this issue? It just happened to me too last month. And no irs letter either. It might have something to do with our state?

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HeatherPLO

Level 14

Please see the below link for more information concerning not receiving your full refund:

https://ttlc.intuit.com/community/refunds/help/why-is-my-direct-deposited-refund-or-check-lower-than-the-amount-in-turbotax/00/25594

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Sky9698

Level 2

I didnt get my full refund. I was supposed to get 295 and all I got was 184. It says estimate refund date is 11th of March. And so far all I got was 184. So one day left to recieve the rest of my refund.

CassLO

Level 11

@Sky9698 It is possible the government may have made a correction to your tax return, resulting in a lower than anticipated refund. You will get an official explanatory letter when this happens. Please see the link below for more information:

Why is my direct-deposited refund or check lower than the amount in TurboTax?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

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