Solved
I decided to try and mail my tax forms in because I couldn't verify my identity but than I requested forms from the IRS to do so. now I want to efile but don't know how.
All it says is ready to mail both state and federal
mesquitebeanAnswer
Level 15
June 1, 2019
If TurboTax thinks you were finished and ready to mail, but haven't actually mailed or had an accepted efile, you can open the return back up and switch back to efiling to resubmit your rejected return.
- Log in and go to your 2016 Tax Timeline.
- If TurboTax thinks you are finished, there will be no orange "Take me to my return" (continue return) button.
- So in that case, scroll down to "Some things you can do."
- Choose "Add a State." (you don't really add one; that's just to get the return to open up.)
- Once the return is open, you can correct anything you need to.
- Then go through the REVIEW tab.
- Then you can go to the FILE tab to change the filing method and try to efile again.
NOTE: Do NOT use this method to open a return to make changes/edits to an already-filed return (one that has actually been mailed or successfully efiled.) If you later need to make changes to an already-filed return, you have to go through the formal amending process, and your return must start off exactly as originally filed.
