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5 replies

EbonyL122824
Level 9
February 4, 2020

Are you receiving an error message of some sort?

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Level 2
February 14, 2020

I can't view and print my tax returns

Level 12
February 14, 2020

For help with troubleshooting printing issues, please click the link below.

 

Troubleshoot printing issues in TurboTax Online - Community

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Level 2
February 20, 2020

Fed Tax was completed and sent. I cannot print it. Message says it is corrupted.

Does that mean it really didn't go through? What does it mean? And why can I NOT print it???

February 20, 2020

The error message of the file being corrupt doesn't mean your return didn't go through. You can double Check your efile status to ensure it went through. 

 

Before downloading the file again, try deleting your browsers cookies. Please see this Turbo Tax FAQ regarding How to delete cookies! If that doesn't work try using a different browser all together.