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Level 13
June 1, 2019
Solved

How to get my $49 back 4 accidental MaxDefend? Didn't know it was included til receipt printed. Don't want it. Shd I use cred card dispute process 2 fix this error?

  • June 1, 2019
  • 1 reply
  • 3 views

Update: Got answer to question via "Expert Help" (Turbo Tax Live Premier). Didn't go further into the tax screens after I saw I'd been charged for it.  The expert was able to request a "refund" for the "Max Defend" amount.  It should take 2 - 3 weeks to post back to credit card.  Emailed me confirming action taken and I'll monitor for final resolution. 

Best answer by RachelW33
You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

1 reply

RachelW33
Alumni - Expert
RachelW33Alumni - ExpertAnswer
Alumni - Expert
June 1, 2019
You can contact TurboTax customer support from 5 am to 9 pm Pacific.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
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