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195 replies

ColeenD3
Alumni - Intuit
April 13, 2020

The Coronavirus Aid, Relief and Economic Security (CARES) Act, a $2 trillion stimulus package, will deliver relief through a range of measures, including an advanced tax rebate to taxpayers.

It entails a refundable tax credit of up to:

  • $1,200 for individuals
  • $2,400 for joint taxpayers
  • $500 per qualifying child

Stimulus payments will be based on information from your most recent tax filings, either 2019, or 2018 if you haven't filed this season yet. But, the amount paid to you now will be reconciled on next year’s tax return based on your current 2020 situation.

 

 

Turbo Card and Stimulus Deposits - What you need to know

 

In order to deliver money as quickly as possible to those who need it, the IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose to receive their refund via direct deposit into their checking account.  These taxpayers will automatically have their stimulus payment deposited into the account they received their refund.

We have not yet received confirmation from the IRS on whether they will be putting stimulus payments on prepaid debit cards.  However, we have noticed that the IRS has started depositing stimulus payments on some prepaid debit cards for taxpayers that chose to receive their refund through that method in tax year 2019 or 2018.  If you received your refund on a prepaid debit card in tax year 2019 or 2018, here is what you need to know:

  • I have access to my debit card: If you have access to your debit card (most people), there is nothing more you need to do.  If the IRS deposits a stimulus payment onto your prepaid debit card, you will be able to immediately use the stimulus funds upon deposit.
  • I don’t have access to my debit card: If you received a notification that you will be receiving your stimulus payment from the IRS on your prepaid debit card and no longer have access to it, we will have information coming shortly.  We encourage you to visit this site, where we are continually updating with the latest information and guidance. We know everyone is anxious to get their stimulus money and we are committed to helping our customers get access to their stimulus payment as fast as possible.
Level 2
April 14, 2020

I will not use turbo tax ever again. Even if it dies deposit into my card the fact that you guys can’t answer a simple question in a time like this is annoying. Y’all the only ones that seem to be left out the loop. 

CatinaT1
Alumni - Intuit
April 14, 2020

You will need to amend your return to change where you noted you could be claimed as a dependent.

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Level 2
April 14, 2020

What if I received my turbo card but still haven’t received a date on when I will receive my refund? Will I still receive stimulus?

KrisD15
Alumni - Intuit
April 14, 2020

Here is the latest statement we received:

“The IRS is sending stimulus payments to eligible taxpayers who filed a tax return in either 2019 or 2018 and chose direct deposit, and is depositing some stimulus payments onto prepaid debit cards for filers that chose to receive their refund through that method.

For the majority of prepaid debit card holders there is nothing more to do as the stimulus payment will be deposited to their account. If your customer no longer has access to their debit card, we encourage them to visit https://turbodebitcard.intuit.com”

The IRS is launching “Get My Payment” where you can track your stimulus payment as well as update banking information if your payment has not yet been issued.

It is slated to be active April 17th.

IRS Get My Payment

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Level 2
April 15, 2020

The IRS site shows the last 4 digits of my ssn as the acct# that they deposited my money into today. The last 4 digits of my turbocard  acct are different. Anyone else seeing this and if so did your money still come to your card? 

Level 2
April 14, 2020

I also need information, about whether or not I'll receive stimulus. I do not qualify as a dependent because I am 24, not disabled, and make more than $4500 yearly but I mistaken filed on my 2019 that I can be claimed as a dependent. Legally, I'm not a qualifying dependent, should I still expect one?

Level 2
April 14, 2020

TurboTax, we all know the basics of what we should be getting and how we are to get it. The problem is that you are leaving some customers in the dark. Providing only a generated message ( copy & paste ). From a business stand point you must be absolutely ok with your ratings going down, bad reviews and less revenue. It baffles me how your company can’t even just say something other than a pre-made script. You are referring us to the IRS and the IRS is referring us back to you. Then you state that the IRS has not provided any informations to your company regarding stimulus payment. If so, then why would they direct us back to our banking services ( turbo tax). We do have bills, children and lives to get on with instead of waiting for a deposit to hit. Just give us something other than a generated script. People actually paid for your services, stuff we probably aren’t even using. So just give us the respect we deserve. You may as well, as you can see by the comments your already gonna lose so much money and people are even threatening to take you to court. Cmon turbo get it together. 

Level 2
April 15, 2020

everyone around me is getting their payments, except me. i was one of the first ppl to file my taxes for '19  filed jan 9th had my refund put of tt card so i could get the refund advance. when i checked on the irs website today , the get my payment tool says that im eligible for the payment but they do not have my bank info.... weird because i filed for 2019 so i go to try to put my actual bank of america account in and after verifying all my info and agi from '19 , they tell me the info does not match their records and i have been locked out for 24 hours. so who the hell knows when ill get my money because you cant talk to anyone at the irs. so f'ing frustrating!

Level 3
April 15, 2020

I just got mine 60 seconds ago. It'll be there eventually. Also IRS said my bank was my social security number as well and I just received my deposit 🙂

Level 2
April 14, 2020

JohnB5677
Alumni - Intuit
April 14, 2020

The IRS website should be up in a couple of days.

 

The IRS is preparing Websites to update information and check your filing status.  It is expected to be completed in mid-April.

 

Please read what it says on the right hand side where it says “Filers: Get Your Payment”

Get Your Payment Status

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Level 2
April 15, 2020

when i check my payment status it states it was sent to my account today which ends in the last 4 of my ssn which is not my turbo account number 

Level 2
April 15, 2020

IT WILL GO ON YOUR TURBO CARD ! JUST CHECKED MINE THIS MORNING & ITS THERE 

 

Level 2
April 15, 2020

Did you have fees taken out or a refund advance?

Level 2
April 15, 2020

I went to it’s.gov, and checked on the status of my payment, which I had assumed would go onto my turbo tax card.. it said it didn’t have enough information to send my stimulus check, so I updated it and used my bank account information. My friend who also received her tax refund on her TT debit card, said hers said the same thing.. I’d advise anyone who doesn’t see their stimulus money this morning to do the same.  

 

 

 

 

Level 2
April 15, 2020

It doesn’t give me that option smh, it’s saying it was deposited into an account but the account is showing as the last 4 of the social so that’s definitely not an account. 

Level 2
April 15, 2020

Same here, no option to add alternate deposit info and it’s saying money was deposited today.

Level 2
April 15, 2020

If you got paid with green Green Dot or turbo card there may be a problem . I went to the IRS site and to see what account they have and it lists my last four of social so not sure it's going to hit my account  smh

Level 2
April 15, 2020

Some people are stating that they received they’re money on they turbo tax card 

Level 3
April 15, 2020

Some people have. But a lot of us are seeing more information or your socials. And TurboTax needs to offer clarity. 

Level 2
April 15, 2020
So on the irs stimulus tool it says my payment will be deposited today, which i know today isn't over with, but the last 4 digits on the account info they have didn't match the last 4 on my turbo account..its actually the last 4 of my social security number...why? Anyone else experience this?
Level 2
April 15, 2020

Same thing! Last 4 of ssn for account number

Level 2
April 15, 2020

I was just able to do this today then I found out even tho I had a turbo tax card it said they did not have my direct deposit information. They then gave me this option to add it and receive my payment to my pay pal direct deposit. If you want it on your turbo tax card I think they want to personally verify it before they make any mistakes. I usual throw my cards away after I exhaust them so it makes sense. Go to this irs.gov/coronavirus/get-my-payment

it will take your verification details and send 

Level 4
April 15, 2020

For a lot of people the irs get my payment is telling them their info doesn’t match and locking them out 🙄 with no irs phone number to call. I have no idea what we’ll have to do 

Level 2
April 15, 2020

It made me use my 2018 tax info because it wasn't working with my 2019. After I input the info it worked