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Level 2
January 31, 2020
Solved

How do i get my temporary card info? Yall never sent the email with the account info. Just the email with the deposit amount and the last 4 numbers of my card.

  • January 31, 2020
  • 2 replies
  • 36 views
No text available
Best answer by killak2a

Yes... Lol its not there nor will it be. Ive checked other post. The number you gave wont help you. They just say that turbo tax messed up in not sending the correct emails. While yall keep pointing yalls fingers at them expecting them to fix the issue. There isnt a fix. Never was. This is what we call a scam. There is no tax advance. Just a ploy to get more greendot cards out there. Complete garbage. Been loyal to yall till this. From all the reviews ive read about this the people wont have yall in business for long. I recommend ANY other tax service besides turbo tax. I hope someone sees this and runs.

2 replies

AkinaLO
Level 15
February 1, 2020

Did you check your junk/spam folder? The sender will be turboprepaidcard@email.turboprepaidcard.intuit.com.

If you cannot locate it after checking your junk mail folder or are having trouble creating an account or logging into your Turbo Prepaid Card online account, call us toll-free at 

(888) 285-4169. 

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
killak2aAuthorAnswer
Level 2
February 1, 2020

Yes... Lol its not there nor will it be. Ive checked other post. The number you gave wont help you. They just say that turbo tax messed up in not sending the correct emails. While yall keep pointing yalls fingers at them expecting them to fix the issue. There isnt a fix. Never was. This is what we call a scam. There is no tax advance. Just a ploy to get more greendot cards out there. Complete garbage. Been loyal to yall till this. From all the reviews ive read about this the people wont have yall in business for long. I recommend ANY other tax service besides turbo tax. I hope someone sees this and runs.