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Level 1
June 1, 2019
Question

How do I file? The program is stuck in a loop, it won't let me print or efile any of my returns. How do I get past this point?

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1 reply

Level 13
June 1, 2019

Log out of TurboTax, clear your cache and cookies. 

Log back into your return and "Pick up where you left off"

If that doesn't work you can try using a different browser. 

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