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mofind
Level 2
January 1, 2024
Question

How do I download a copy of a previous year software that I did not buy online?

  • January 1, 2024
  • 4 replies
  • 53 views
No text available

4 replies

DoninGA
Level 15
DoninGALevel 15
Level 15
January 1, 2024

if you purchased the software from TurboTax as a download, sign onto your download account here - https://shopping.turbotax.intuit.com/unified/downloads?route=myaccounts&cgcview=downloads

VolvoGirl
VolvoGirl
Level 15
January 1, 2024

You want to install the program?  Where did you buy it?  Did you buy the CD or the download? What year?

mofindAuthor
Level 2
January 2, 2024

I bought the CD at Costco. I have it installed on my old computer but my new one does not have a CD port.

VolvoGirl
VolvoGirl
Level 15
January 2, 2024

Even though you can install it 5 times, it seems you can only use the CD 1 time unless you install it on another computer using the other operating system like Mac. And if you installed from the CD it seems you can not download it from online. You can't do both CD and download. See the info on this FAQ
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/bought-cd-computer-cd-drive/L89qXCL4V_US_en_US?uid=ln500dlv


Or try copying the CD to a usb flash drive. See SteamTrains post here
https://ttlc.intuit.com/community/taxes/discussion/why-can-t-i-install-turbotax-on-my-laptop-via-download-after-once-installing-on-pc-via-cd/00/2460054

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