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Level 1
June 6, 2019
Question

How can I reopen my 2017 tax return that crashed on my Mac. The file won't reopen now. is this saved in Turbotax somewhere?

  • June 6, 2019
  • 1 reply
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1 reply

Level 4
June 6, 2019

It seems like you are using the turbotax online platform based on the information provided. But, either way, the platform should autosave your information. If you are using desktop, try updating your software to the 2017 tax year, that might help fix the crash issue.