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Level 2
June 6, 2019
Solved

How can I remove the $24.99 "maximum refund guarantee" fee from the Downloaded Mac Deluxe version (the only answers I can find address the online version)?

  • June 6, 2019
  • 1 reply
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Best answer by sjwilling

I just filed my return with the Mac version and saw exactly what you saw.

However, when I proceeded to the payment section there was only the $24.99 fee for state filing. The max refund fee wasn't there.

I advise trying to file and pay. You may see the same thing, or if it reappears at checkout hopefully there will be an option to delete it.

1 reply

sjwillingAnswer
Level 2
June 6, 2019

I just filed my return with the Mac version and saw exactly what you saw.

However, when I proceeded to the payment section there was only the $24.99 fee for state filing. The max refund fee wasn't there.

I advise trying to file and pay. You may see the same thing, or if it reappears at checkout hopefully there will be an option to delete it.

pgk313Author
Level 2
June 6, 2019
Thanks!  After I posted the question, I decided to try to proceed to the payment section - and had the same experience as you - the max refund fee wasn't there.  Thanks for your response!