How can I get my 2020 tax return, I got the confirmation email from IRS saying the amount was correct and will be deposited into your account?

Forum|Forum|3 years ago
December 5, 2022
4 replies
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TurboTax Live Full Service Self-Employed

DoninGA

Level 15

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2022 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents. Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Or go to this IRS website for free federal tax return transcripts - https://www.irs.gov/individuals/get-transcript

For a fee of $43 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf

NCperson

Level 15

@kellyshaw12 - what do you mean you received a confirmation email from the IRS?????

THE IRS DOES NOT USE EMAIL... BEWARE OF SCAMS.

who did you receive the email from? something doesn't make sense.

kellyshaw12Author

Level 2

Turbo tax emaild me saying it was accepted by the IRS. And I still havnt gotten my 2020 return but have gotten my 2021 return how do I go about getting it?

DoninGA

Level 15

@kellyshaw12 wrote:

Turbo tax emaild me saying it was accepted by the IRS. And I still havnt gotten my 2020 return but have gotten my 2021 return how do I go about getting it?

If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices - http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1 or call 1-844-545-5640 to set up an appointment
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate