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Level 2
March 29, 2021
Question

Has anyone else received federal refund yet? It's been over a month and all I get is 152 still being processed.

  • March 29, 2021
  • 3 replies
  • 23 views
No text available

3 replies

DaveF1006
Level 15
March 29, 2021

It depends. It is like a waiting game for many.  COVID 19 has slowed the refund process so all you can do is be patient.

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Level 2
March 29, 2021

Is there a number I can call to talk to someone? The number on IRS website says call back later. Due to a lot of calls being placed.

Level 14
March 30, 2021

Call volume for the IRS is extremely heavy. Try calling early in the morning and not on a Monday or Tuesday. Individuals can call the IRS at (800) 829-1040, Monday through Friday, 7:00 a.m. - 7:00 p.m. your local time.

 

Here are some tips when contacting the IRS:

  • First choose your language
  • Then do not choose the first choice regarding REFUND, or it will send you to an automated phone line.
  • Instead, press 2 for personal income tax questions.
  • Then press 1 for form, tax history, or payment.  
  • Then press 3 for all other questions.
  • Then press 2 for all other questions to be transferred to an agent

Please see this TurboTax FAQ on what to have ready before you contact the IRS: What do I need if I call the IRS?

@Cholle4lee06

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