E-filing Status Not Updating

Forum|Forum|3 years ago
February 25, 2023
1 reply
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For two years now I have encountered the problem of my TurboTax Desktop for Mac program not updating the e-filing status to show that my returns have been electronically filed. The returns were successfully filed, as evidenced by my receiving followup messages verifying that they had been received and accepted by the IRS. The problem is that the program still considers the returns unfiled. As a result, I cannot use the program to easily amend the returns at a later date. I have tried numerous times to get TurboTax to resolve this problem, but so far they have not been able to do so. It appears to be a logic error in the program, not a problem with my computer. Hopefully TurboTax can identify the problem and fix it in a future program update.

TiffanyL

Level 11

@mshawkins52

May I ask if it is showing pending? Have you received an email with a rejection code?

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mshawkins52Author

Level 2

At the top of the TurboTax page underneath the name I have assigned to the return, there is the word “Edited”. When I click on Check E-file Status, it says that I haven’t e-filed a return yet. No messages have been received indicating that the return is pending or has been rejected. The only messages I have received say that the return was received and accepted by the IRS. Hope this helps!