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Level 5
March 25, 2020
Question

COVID Stimulus Payment:(Please allow people who used Turbocard to change our Payment method to avoid having our stimulus payments delayed by having to receive it by mailed check

How do I update my payment method from turbo card to checking acct info for 2020COVID stimulus Payment after I already filed?My direct deposit info is still saved and is on file. I have filed my taxes with TurboTax past 20yrs I tried Turbocard for the first time and it was the worst mistaken I won’t be making again, from fees, to monthly withdrawal limits to green dot making it impossible to transfer your money from that card. In a time where most everyone needs this stimulus payment I don’t think it’s fair we have to wait another 7-10 days to receive it by being forced to receive it by mail when you can easily allow customers to update their own payment method information. (Per the treasure department’s statement)If you filed a return and got it on a financial instrument (like a prepaid card or tax advance loan), you'll receive a paper check. 

1572 replies

BrandiLO
Level 14
March 25, 2020

Since the stimulus package has not yet been approved, we have not been provided guidance on this. Please bookmark this page for updates in relation to COVID-19 and taxes: https://ttlc.intuit.com/community/tax-topics/help/how-are-my-taxes-affected-by-covid-19/00/1330402

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bpeck1Author
Level 5
March 25, 2020

And if it is approved then will you be answering the question or will I need to repost it? 

AkinaLO
Level 15
March 25, 2020

Any updates will be posted on that page @BrandiLO posted and also within the Community. 

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Level 2
March 26, 2020

Can our stimulus payments be direct deposited onto our TurboTax card

BrandiLO
Level 14
March 26, 2020

We do not yet have any guidance in regards to the stimulus. Please bookmark the page I posted above to check back for updates as we are provided with additional guidance. 

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Level 2
March 29, 2020

hey will the stimulus payment go to my turbo card 

Level 2
March 27, 2020

So can we get it deposited to our turbo card

DonnaLO
Level 12
March 27, 2020

How do I get my stimulus check? Will it be mailed or direct deposited?

 

As of today, the coronavirus stimulus package, or CARES act, has not been passed.

 

Follow this blog post  for the latest information on tax deadlines, relief, and legislation, including the stimulus package, in response to coronavirus.

 

Here are other sources of information provided by TurboTax.

 

 

How are my taxes affected by COVID-19?

 

CORONAVIRUS TAX CENTER

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Level 2
April 2, 2020

So in other words the stimulus check will not be deposited into The TurboTax card account number and routing??

Level 2
March 27, 2020

Can your Tech's at turbo create a site or link for lost or damage deposit cards (replace)? Just in case the turbo debit cards are allowed for the stimulus deposit. The bill got approved so we need you guys at turbo to stay ahead of things. 

Level 5
April 6, 2020

@Kayshep 

did you not create an online account when you received your turbo tax debit card?  Go there and report you card lost or stolen.  I think some people are really confused.  You can’t access the card info here.  Yes it says my turbo card, but it’s issued through Green Dot Bank. 

Level 2
April 6, 2020

Yea I made a online  acc  but. Why should I report it stolen for   I just wanna. Know. If. The stimulate check gonna . Got get. Deposit it to my acc.  In that card. Or not. I already  filed my  taxes  in  turbo tax. It for approve but still watting. On them. To confirm my identity and. Home address 

Level 2
March 27, 2020

I am wondering the same thing! It’s been passed, still no answers. It would Be great if we could update a direct deposit for a bank account to receive the check, rather than a paper check and longer wait. 

Level 2
March 27, 2020

Stimulus has been passed and they will be using what ever direct deposit the it's has for you I'm wondering the same thing will it go to my TurboTax card 

Level 12
March 27, 2020

As of right now, the stimulus package has passed the Senate but has not yet passed the House of Representatives.  They are scheduled to vote on the bill today.

 

Please refer to the following IRS web page for updates regarding the stimulus package and how the funds will be disbursed:  https://www.irs.gov/coronavirus

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Level 2
March 27, 2020

It looks like it has passed both the Senate and House now and Trump is set to sign the bill through soon. Hopefully those of us that used the TurboCard for our direct deposit will get some answers soon.

Level 2
March 27, 2020

Well they have passed it now so we need to know if we had our 2019 taxes deposited on a turbo card is the stimulus check going on the card too or do we need to call and change it somewhere? Also will turbo card charge us fees if it goes on there because we didnt have another choice.

Level 2
March 27, 2020

Will it not go on the turbo tax Visa card ??? Help!!??

Level 2
March 27, 2020

Will the stimulus payment go on our turbo card? It has been signed already by the president!! That’s my only question or do I need to switch my direct deposit 

Level 2
March 27, 2020

Since the stimulus checks have been approved. I'm wondering if our Intuit Turbo debt cards can be used (the one I used  used to recive my state and federal tax from turbo tax) for the direct deposit of this stimulus check? 

Critter
Level 15
March 27, 2020

OK TO ALL OF YOU  ASKING THE SAME QUESTION .... THERE WILL BE  NO TRUE  ANSWER TO IT UNTIL THE IRS PUTS OUT A FAQ  ON IT WHICH CAN TAKE A FEW DAYS. 

 

THIS IS NOTHING THAT CAN BE COMPLETED OVERNIGHT DUE TO THE STAFFING ISSUES THE IRS HAS RIGHT NOW   AND ALL THE "TALKING HEADS" ARE SIMPLY MAKING GUESSES  BASED ON PRIOR YEAR STIMULUS CHECKS BEING DISBURSED. https://www.irs.gov/coronavirus

 

DO NOT EXPECT THE CHECKS TO BE SENT FOR A MONTH OR MORE AT THIS TIME ... PATIENCE WILL BE NEEDED.

 

To those who want to change your DD info it cannot be done so if your DD is no longer valid then make sure your address on the 2019 return (2018 if you have not filed the 2019 return yet) is correct ... if it is not then mail in a form 8822 to update your address.  https://www.irs.gov/forms-pubs/about-form-8822

Level 2
April 13, 2020

Your so right. My friend just received hers. We're in NC and both used Turbo Tax. Guess im just waiting any minute now. Good luck