Computer crashed with 2016 & 2017 taxes. Need Turbo Tax disk to retype taxes from paper copy. How do I get this?

Forum|Forum|7 years ago
September 10, 2019
2 replies
24 views

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DoninGA

Level 15

If you purchased the CD's from TurboTax then contact TurboTax support and they can push the 2016 and 2017 installation file to your download account.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

VolvoGirl

Level 15

Did you buy the Desktop CD/Download program or use the online versions those years? Do you need to reinstall the programs again or buy the programs new? Did you have any backup copies of your returns? They end in .tax2016, .tax2017 or maybe have the pdf files?

You can buy the prior year programs here,

https://turbotax.intuit.com/personal-taxes/past-years-products/