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Level 1
March 18, 2026
Question

Completely disgusted with TurboTax and their shady practices

  • March 18, 2026
  • 0 replies
  • 151 views

I spoke to a turbotax specialist last week because my refund was sent to a third party bank with Turbo Tax. The rep said gleefully that my check would be sent out soon and to expect it in 14 days. Well guess what? I call Turbo Tax again tonight and now the refund was sent back to the IRS. 

 

I am thoroughly fed up with the uncertainty your tax products provide as I am sitting here waiting now since March 6th. All promises and all lies. I am never using this product again. 

 

Now with all these bills and problems financially, you had to complicate it and I'm stuck waiting for 2 months potentially. 

 

Absolutely horrible experience. I need someone to find out what is really going on and explain to me the disaster that is taking place. Also, I never received my early refund fee back as I was promised it.