Cancel my 2020 turbo tax. My husband passed away. I am not sure what the accountant will need. How do I cancel the order and make sure my credit card is not charged?

Forum|Forum|5 years ago
October 29, 2020
4 replies
42 views

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mesquitebean

Level 15

@william-francesc

Are you an Advantage member with an annual subscription? Was it registered to you or your late husband? If it was your late husband's account, are you able to log into the Advantage account that was used?

If you can log in, see this FAQ on how to cancel an Advantage subscription:

FAQ: How do I cancel my TurboTax Advantage subscription?

https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/01/25548

william-francescAuthor

Level 2

I tried that and it didn't work. Can't I talk to a human and help me get this done?

Critter-3

Level 15

If the credit card on the account is no longer valid then the account will automatically be closed .

Cancel my 2020 turbo tax. My husband passed away. I am not sure what the accountant will need. How do I cancel the order and make sure my credit card is not charged?

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