Skip to main content
Level 1
December 14, 2020
Question

Can you help? We received a notice from the IRS saying we $5202.

  • December 14, 2020
  • 3 replies
  • 19 views
is there a phone number to call?

    3 replies

    Alumni - Champ
    December 16, 2020
    December 16, 2020

    The Audit Defense service is provided by TaxResources, Inc., also called TaxAudit.com, in partnership with TurboTax. If you paid for Audit Defense and you received an IRS notice, call TaxResources, Inc. at 877-829-9695, or report your IRS notice on their web site at http://intuit.taxaudit.com/. Do not contact the IRS until you have spoken to TaxResources. They may contact the IRS on your behalf.

    Level 15
    December 16, 2020

    TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.

     

    (what the letters from the IRS mean)

    I GOT A LETTER FROM THE IRS   

    https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs

     

     

    I AM BEING AUDITED

    If you purchased Audit Defense:

    https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited

     

    AUDIT SUPPORT

     

    TurboTax has a special phone number for help with IRS/state tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

    https://support.turbotax.intuit.com/irs-notice/audit-support/

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**