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Level 1

Question

Can I have my hard earned money back?I was charged 120.00 NOT 40.00 like I agreed to. Not happy! How do I get my money back? Also state was rejected and how to fix?

Forum|Forum|6 years ago
February 8, 2020
2 replies
19 views

No text available

TurboTax Deluxe Online

Level 14

Per our End User License Agreement for TurboTax Online: You may use the TurboTax Online software without charge up to the point you decide to print or electronically file your tax return. Printing or electronically filing your return reflects your satisfaction with software, at which time you will be required to pay or register for the Services.

If you need to fix a rejected return, please click here for instructions.

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Level 15

Deluxe is currently $40 (price usually goes up on March 1)

State is also a separate 40 in all versions above the Free Edition

If you select to have the fees deducted from your refund there is an EXTRA 39.99 Refund Processing Service charge (44.99 for California).

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

How to remove the Pay with Refund charge

https://ttlc.intuit.com/community/downgrading/help/how-do-i-remove-pay-with-my-refund-fees-in-turbotax-online-and-change-my-payment-method/00/25880

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051