HiI filled out a refund form for my subscription 10 days ago, but I still haven't received the refund.

2 replies
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user17713445337

Level 11

I see that the refund team has advised you to contact phone support to get this resolved.
To contact our phone support team, go to https://support.turbotax.intuit.ca/contact/

After you enter some basic information about your problem, the page will provide you with the phone number for the team that can help you the most.

They are open Monday through Friday, 9 a.m. to 6 p.m. ET.

Thank you for choosing TurboTax.

Phon106

Level 4

Can you please clarify if you are speaking of a refund of TurboTax software.

Please note if it was a retail purchase, it can take up to 4-6 weeks to receive the cheque in the mail.

If you completed the refund request form, please click on the "Track Refund Request" on the bottom of the form to see the update of the refund.

Thank You For Choosing TurboTax.

HiI filled out a refund form for my subscription 10 days ago, but I still haven't received the refund.

2 replies

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