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,Created with Sketch.494 helpful votes

Why am I still receiving multiple TurboTax Advantage emails after enrollment?

There are some notices we need to send to everybody enrolled in TTA. Typically these are for legal reasons, for example, to let you know when your credit card will be charged.

Other notices are for things like making sure you have your account settings up-to-date at the time we prepare, process, and ship your product. Rest assured, if your settings are already up-to-date, they've been recorded correctly.

If you're receiving multiple copies of the TurboTax Advantage emails or are receiving the same copy at different email addresses, it's possible you're enrolled in multiple accounts.

To find out if you have more than one TurboTax account associated with your email address, click here and enter your email.

If you do have multiple TurboTax accounts, sign in to TurboTax Advantage using the other User ID/password combinations. You can then cancel any of these accounts.

Note: Some TurboTax emails and letters are unrelated to the TurboTax Advantage program. Also, we may send CDs to customers with expired subscriptions.

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