You have to be signed in to your TurboTax online account to change your user ID or password.
- If you need to change your password but don't remember it, sign out and go to account recovery.
- Sign in to your TurboTax account.
- Select Intuit Account in the menu.
- In the Manage your Account section, select Sign In & Security.
- Select either User ID or Password to make changes.
- Enter the new information.
- Select Save after entering your new user ID or password.
While here, you can also update other account information, add a phone number for increased security, or turn on two-step authentication.