You only call the IRS for your federal return. For your state return, you have to reach out to your state tax office or department of revenue. Those returns are processed by two different government entities.
You can choose your state here How do I track my state refund? and it will give you steps to track the status. Processing times vary from state to state. Some states have noted they may take up to 90 days or longer to process returns and issue refunds.