You'll need to sign in or create an account to connect with an expert.
TurboTax Freedom is a separate account outside of Turbotax.com. It was made this way to keep things completely free and no chance of accidentally adding anything to create charges. This is why they cannot be combined. The extra security is happening everywhere due to the millions of fraudulent tax returns being filed in the previous years.
These accounts couldn't have been totally separate, because it tagged my old account as a different one and held the new account's return to verify it was me filing. I understand, and again I appreciate the extra security but I would have liked that information prior to filing. It seems to me that should be something you are aware you are getting into for that reason, so you aren't caught off guard at the end. Does that make sense? It struck me as the right hand not knowing what the left hand was doing, but not on purpose. If I was informed up front, I probably would not have been annoyed that I had to fill everything in again, and when it came up at the end that I was going to be delayed. Had I known, I would have expected something like this and not been worried that I was somehow doing something wrong inside Turbo Tax.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
saigep
New Member
Nickstax15
New Member
jcroeder
New Member
danalynnsawyer-g
New Member
smorton47-yahoo-
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.