Error Flagged Field that is correct and I can't correct

[dougdenzer]

2017 TurboTax Deluxe - Form 1040 - Additional Other Taxes Smart Worksheet - Line E   Accumulation distribution of trusts: this entry is flagged as needing correction (contains "0") which is correct as I have NO trusts. When I try to do anything to change/override the value, nothing happens and the flag (pink field) remains. I have researched the issue inside and outside of TurboTax and not found how to clear this error ... please HELP

[PaulaM]

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[dougdenzer · Accepted solution]

After a ton of searching and a form for form - line for line comparison with last year's TT forms, I spotted an anomaly which led to a finding that when I had erroneously answered a question regarding taking required disbursements, then hit "Back" and corrected the answer, then moved on, the problem was created.

A form was created (I failed to save the number but it had an alphabetic suffix) and after correction a value of "0" was left behind. (Which was factually correct.) However, during your fed. error check it was flagged as an error (?) which would not clear even though I tried to add supporting info., tried overriding, tried ignoring ... NOTHING would do away with the error. Then after discovering the "not needed" form, I deleted it and the problem went away. PROBLEM SOLVED.

But, there is a TT program error in that when I did a "legal" BACK and correction, it should NOT have flagged the only remaining "0" entry as an error OR should have removed the no-longer needed form (preferred).

[PaulaM]

Thank you for the feedback. It is true that in some circumstances, an error cannot be corrected by revisiting the entries and changing selections. Sometimes, the selection process alone generates a form/schedule/worksheet, and the only remedy is to remove the generated form.