Turbotax 2017 Deluxe Cannot transmit return

[josephsosnowski]

I have finished my return and am attempting to file the federal return electronically.  When I select the Transmit return button I get an error message stating that an update is available and must be installed before filing.  When I attempt to update I get a message stating that I am up to date.   I have tried the following without success:

• Restart TurboTax
• Restart my browser (Chrome)
• Clear all cookies
• Switch browsers to MS Edge

Does anyone know how to get around this problem?

[PaulaM]

You can reach support from either of the links below.

Contact US

What is TurboTax phone number?

[josephsosnowski]

This got solved.  TurboTax support responded by email with contact information and an issue number.   The problem was resolved after a manual update was made.  The manual update for 2017 deluxe was  https://ttlc.intuit.com/questions/1901192-manually-update-turbotax-for-windows-software-basic-deluxe...  

The tax form transmitted successfully after the new install.  

[PaulaM]

Good to hear! Thanks for sharing the updated resolution 🙂