Signing in.

[Bill]

I am unable to sign in. When I sign in, I briefly see my account  (amount of refund in upper left corner) and than TT returns me to the sign in page. Appears that I am in a loop.

[PaulaM]

Try: 

Signing in with a different browser, Chrome, Firefox, Edge, etc. Also clear all cookies and cache.

[JackRafter]

Thread moved to Get Your Taxes Done forum section.

[afniv]

What browser are you using?

For the past two weeks, I have not been able to reach my return with the Chrome browser.  I can login, but I either end in an infinite wait loading page, or I see the menus for my return, but nothing will load.  I called Intuit support and was able to login with MS-Edge browser.  So far, several computers plus a Chromebook will not let me access my return.  On the first machine, I cleared all cache and cookies.

[kellykero]

Switching to another browser (Chrome being first choice) has been successful, but iPad users have been able to access their account by downloading the TurboTax Tax Return App. Just throwing that out there as another work-around.  The Android App could also work, but I can't confirm it.