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Level 2

Credit Score Report issue

I just e-filed my 2018 tax returns with TurboTax and was reviewing my free credit score report.  Under the "Total Accounts" section that reviews open and closed credit cards and loans, there is a Chase Card that I do not believe is mine. It looks to be a Flex Spending Credit Card opened in 1994 (when I was 5 years old). Who do I contact about this? Please help, thanks. 

3 Comments
Community Manager

Credit Score Report issue

Hey! 

 

TransUnion provides the credit reports in Turbo, so if something looks off, TransUnion can help with a dispute.

 

You can contact them from here! https://www.transunion.com/customer-support/contact-us-consumers

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Level 7

Credit Score Report issue

Contact each bureau and report it. They will investigate it and delete it if it’s fraudulent. Good luck.
Level 2

Credit Score Report issue

same thing happened with me, asked TransUnion, they said to speak with Turbo Tax